Leverage Our Experience

We have had many adventures across the business world and we are here to help you navigate.

Discover the ease of Business Operations with Refuge Group’s Support Services

As entrepreneurs with hands-on experience owning and operating businesses and associations since 1987, we empathize with the challenges leaders face staying focused on their core mission. Whether you seek end-to-end support or specific services, our goal is to empower your business while accommodating your budget and unique operational demands. Let us be your trusted partner in navigating the complexities of running an organization, allowing you to focus on what matters most – your core operations and growth.

How We Help

  • Comprehensive back-office solutions or flexible à la carte options

  • Renewed capacity and confidence that your back-office is being run professionally

  • Detailed reporting and customized KPI’s

  • Subject matter experts a phone call away

  • Dynamic pricing model to meet you at your stage of growth

Our Services

  • Organizational Design
    Financial Modeling & Analysis
    Technology Intgration
    Leadership Development
    Change Management

  • Financial Statement Preparation
    Budgeting & Forecasting
    Cash Flow Management
    Payroll Proccessing
    Tax Planning
    Accounting Software Setup & Training

  • Brand Management
    Digital Marketing (email, SEO, online advertising)
    Content Creation (collateral & social media)
    Public Relations
    Marketing Analytics
    Competitive Analysis
    Customer/Member Relationship Management

  • Data Entry & Record Keeping
    Phone & Voicemail Management
    Travel Coordination
    Filing & Document Management
    Vendor & Supplier Management
    Member Communications

  • 24/7 Multi-Lingual Call Center Services
    Member/Customer Technical Support
    Member/Customer Training Support
    Inquiries Handling
    Feedback Collection
    Surveys & Member/Customer Satisfaction Measurement
    Email Support

  • Custom Development (Member Portals & Applications)
    Network Setup & Management
    Hardware & Software Support
    Cybersecurity Services
    Data Backup & Recovery
    Mobile Device Management
    Business Continuity & Disaster Recovery Planning
    Help Desk Support & IT Training
    Cloud Services

  • Corporate Records Maintenance
    Contract Review & Drafting
    Intellectual Property Protection
    Risk Management Program Development
    Insurance Planning & Procurement

  • HRIS (Human Resources Information System) Management
    Compensation & Benefits Administration
    Training & Development Program Management
    Recruitment & Staffing
    Employee Onboarding